A real diagnosis reads like this.
- What it is
- Front brake pads & rotors, on a 2019 Honda CR-V
- What it isn't
- The calipers. Yours were fine, so they are not on the bill.
- What it costs
- $394.74 in writing, before work starts
Auto Works · Aurora, Colorado
The straight answer, before we touch your car.
Two bays on Demo Road, one mechanic. You get the diagnosis in plain words and the price in writing. Nothing happens to your car until you say go.
Sample numbers. The format is the promise.
The estimate
How it works here
You call, or come by
Tell me the symptom. If it needs eyes on it, drop the car in the morning. Nobody quotes you a number before the car has been looked at.
You get the straight answer
What it is, what it is not, and what it costs. Parts, labor at the posted rate, tax, total. On paper or by text, before anything is touched.
You decide
You approve the number, then I order parts. If something turns up mid-job, you get a text with the change before it happens. Never a surprise at pickup.
The board
Six services, priced in the open
Brakes
- What it is
- Pads, rotors, and hardware: parts and labor, per axle. If your rotors still measure within spec, I tell you that and you keep the difference.
- What it isn't
- Automatically rotors. If yours measure within spec, you keep that difference.
- What it costs
- $180–$420 per axle Typical time: half a day. Drop off in the morning
Oil & fluid service
$65–$120
Typical time: about 45 minutes. Waiting is fine
Diagnostics
$95 flat, credited toward the repair
Typical time: usually same day
Afterward
One text after pickup. That is the whole campaign.
A day after you pick the car up, one message with one link to the public Google listing. Every customer gets the same ask, whether the visit went perfectly or not.
The counter
Making a noise it should not?
Call, or just come by. The diagnosis is plain words and the estimate is free to read before you decide anything.
- Monday – Friday
- 7:30 AM – 5:30 PM
- Saturday
- 8:00 AM – noon
- Sunday
- Closed
Take the number. Hope you never need it.